Values

 

VENDOR-NEUTRAL

I don’t get paid by vendors.

Never will.

My mission is to ensure that, by the end of the process, clients can make an informed decision on whom they feel confident working with on their next implementation.

Independence can only be achieved if you’re not forced to sell implementation services to sustain your company, unlike consulting companies or agencies are.

I will never accept any commission from any vendor to be endorsed in any way, to be included or shortlisted for an RFP. It's just is not my business model.

 
 

METHODICAL

THE METHOD TRUMPS EVERYTHING AND EVERYONE.

EXCEPT VALUES.

The only way to ensure purity in the final decision is to eliminate any source of bias, especially subjective preference. Decisions based on hierarchy, history, ties, and sympathy are removed during the process.

Making sure that the method is executed in every step of the process confers confidence in the final decision and minimizes the risk in future implementations. Guidelines, policies, and rules are there for a reason, and no exceptions are made.

You’d be surprised how easy it becomes to separate the wheat from the chaff.

 
 

COMMITTED

GOING THE EXTRA MILE

I’ve seen dozens of consultants counting days and not added value to inflate bills.

I don’t work this way. It’s about making sure that the decision process becomes a valuable and pleasant experience and not a burden. I strive to make sure that every single detail is perfect regardless of the effort it takes.

That’s why I decided to make it simple and set up my fees based on a percentage of the forecasted Total Cost of Ownership. This way, it’s easier for you to include my services in your overall implementation budget.

No surprises.

 
 

FAIR

TREAT INCUMBENTS AND START-UPS THE SAME

I’ve been a vendor myself for many years and know what it’s like to start a race that you know you can’t win and throw sales budget down the drain. I make sure all potential partners are treated fairly throughout the process and that every single one of them has identical information.

Not only that, but great effort is placed in making sure that requirements are objective, transparent, measurable and attainable. Templates, tips, rules, and reminders are provided along the way so that each potential partner can either shine or show their true colors.

Regardless of the final decision, everyone will feel like they had a chance.

 
 

COLLABORATIVE

THIS IS A TEAM EFFORT

I don’t claim to know about every industry nor every technology in depth. Clients and vendors are the real experts in each particular area. What I do claim is that by the end of the collaboration, both sides of the equation will be balanced. It will become a win-win situation.

To achieve this, engagement and active participation from the client’s key users (business and technical teams) and purchasing departments (if available) are fundamental right from the start.

Although I make sure that the method is executed under the highest quality standards, it’s crucial for the client to take part in some steps of the process along the way.